文档介绍：PUBLIC TRANSPORT PERFORMANCE, ORGANISATION AND MANAGEMENT DECISIONS Álvaro Costa / Teresa Stanislau
07-06-2005
1
Thredbo 9
Urban Public Transport anisation
Modal Services (Lisbon, Porto, Budapest, Luxembourg, Nicosia, Tallinn,…)
Authority and Operator (Amsterdam, Barcelona, Brussels, Lyon, Munich, Warsaw,…)
Authority and Multiple Operators (Berlin, Dublin, London, Prague, Stockholm,…)
Deregulation (Birmingham, Manchester)
07-06-2005
2
Thredbo 9
Management Decisions and Performance
Management Decision
Performance
D1
D2
D3
Decision Making Models
Usual Procedure
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3
Thredbo 9
Management Decisions and Performance
Proposed Procedure
Decision Making Models + Past Analysis
Analysis of the impact of management decision in performance (DEA technique)
Management Decision
Performance
D1
D2
D3
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4
Thredbo 9
Case Study - STCP Porto Metropolitan Area
Portugal Map in /; Porto Map in
Councils
14
Area (km2)
Inhabitants
1551950
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5
Thredbo 9
Serviços de Transportes Colectivos (1946)
Sociedade de Transportes Colectivos do Porto, S. A. (1994)
Operates in 6 councils of Porto Metropolitan Area
81 bus lines + 2 tram lines
18 bus lines+ 2 tram lines integrated fare system
(June 2005)
Case Study - STCP STCP
07-06-2005
6
Thredbo 9
Case Study - STCP DEA - Efficiency/Effectiveness Matrix
STCP – Public Service
Maximize the outputs to be obtained from available resources
DEA
Time series
Efficiency/Effectiveness Matrix
Performance evaluation and resource allocation of public transport operator
07-06-2005
7
Thredbo 9
Case Study - STCP Inputs and Outputs
Efficiency
Effectiveness
Input
Staff (31 Dez.)
Vehicles
Output
Passengers
Data in STCP’s Reports and Accounts since 1946
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8
Thredbo 9
Case Study - STCP Results
07-06-2005
9
Thredbo 9
Case Study - STCP Results
07-06-2005
10
Thredbo 9