文档介绍：2016全新精品资料-全新公文范文-全程指导写作 –独家原创 2 / 3
酒店前厅部工作总结
酒店前厅部工作总结
Had gone two years, in this year, big public house of open waters of sea of 1000 islands lake falls in the joint efforts of fluctuation, management outstanding achievement had bigger promotion. Old hall undertook update and be transforminged, make the service project of the hotel more perfect, load a broadband to guest room of 5F, 6F at the same time, satisfied the requirement of guest of more business affairs. All these brought opportunity of survival and hope to the hotel. Of the level of service of perfect, employee of the project of newer, service of hotel facilities rise further, make my hotel had taller reputation in hotel industry. These active m ……此处隐藏8338个字…… continue to strengthen groom, improve the integrated quality of employee, improve service quality; 2, stable employee rank, reduce the liquidity of employee; 3, ” of software of “ of ageing of “ hardware ” fills, through improving a service
quality makes up for the inadequacy of equipment ageing; 4, the skill of carry out room that increases downstage staff, increase medicinal powder of the guest