文档介绍：Business Management / Leadership
Maurer
Praise for the Bestselling First Edition:
“… a anized guide for creating open and munication in
the workplace. This clearly written book is like having your own personal
coach assisting you with techniques that foster productive interactions.”
—Nedra Weinstein, Principal, Arden Consulting TOOLKIT FEEDBACK
Written by a noted authority in leadership and change management, the second
edition of this popular toolkit provides expert guidance on using feedback as
a performance improvement tool. Describing best practices, it supplies the
understanding required to effectively give and receive feedback across a wide
range of work situations, including for one-on-one and group use.
The Feedback Toolkit: 16 Tools for munication in the Workplace,
Second Edition makes the feedback process easy to understand with a
detailed six-step framework. It covers specific feedback tools and illustrates
approaches for applying them in a variety of management scenarios—including
situations where giving feedback feels more like giving “an acid bath.” The author
explains how a team can learn from its mistakes and how the simple exercise of
eod Edition Second
exchanging expectations with one another can help everyone refocus on ways
that support effective teamwork.
Covering the latest developments, this updated edition supplies new