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安全管理2：联合利华企业旳食品安全管理体系
Safety,Health & Environment in Unilever and with pecific Reference to Food Safety Our Approach
Approach
    布朗
    联合利华企业
    安全与环境检测中心主任
 
Structure of this presentation
1. I will explain Unilever’s Business organisation to you.
2. I will describe the various groups within the organisation that are involved in setting standards for Safety,Health & Environment and how they interact with each other.
3. I will explain to you how the standards are applied at Operating Company level and how they are audited.
4. I will go into a lot more detail about how one of the groups covered in 2 operates and will use some specific examples involving food safety to explain this.
Most of my examples will be taken from the area of chemical contaminants (I am a chemist), but they could equally apply to other food safety areas, such as microbiology.
Unilever’s Structure
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Each of the two Divisions is divided into a
number of Categories.
Unilever’s Business Categories
Foods
  Ice Cream
  Frozen Foods
  Tea Based Beverages
  Dressings
  Spreads & Cooking Products
  Savoury
  Food Service
  Beverages & Snacks
  Health & Wellness
Home and Personal Care
  Laundry
  Hair
  Deodorants
  Household Care
  Oral Care
  Skincare
  Diversey Lever
Principles of Unilever’s Approach to
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Safety, Health And Environment
Quality Assurance
The setting of clear operating standards which are agreed at senior level.
Backed up by:-
Quality Control
The implementation of procedures to check that the standards are being applied and that they are effective.
Setting of standards for
Safety Health and Environment (SHE)
Safety Health and Environment (SHE) policies/standards are agreed at the highest level. They are owned by Unilever’s Executive Committee (ExCo - top board directors) and apply across the Foods and HPC Businesses.
ie. We take Safety, Health and Environmental issues VERY seriously.
The standards cover:-
- Product Safety
- Health and Safety at Work
- Environment
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Aim of the Standards
To PROTECT
HUMAN HEALTH
ENVIRONMENT
Development of standards for
Safety Health and Environment (SHE)
Standards are developed by experts and are agreed by Unilever’s Safety Health and Environment Action Committee (SHEACO) on behalf of ExCo.
Environmental Strategy is developed by the Unilever Environmental Group (UEG) on behalf of ExCo.
Providing important input into these and into other Safety and Environmental matters, is a large group of full -time experts based within the Safety & Environmental Assurance Centre (SEAC). I will deal with this group in much more detail later.
Implementation of Safety, Health
and Environment Standards
The individual Business Groups/Categories are
responsible for implementation of the standards
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Position of SEAC in relation to
SHEACO and UEG
All SHE Policies are
underwritten by ExCo
Safety Health and Environment
Action Committee (SHEACO)
Representation of Unilever world-wide:-
- Involves both Foods and HPC Divisions.
- Involves all Business Groups.
- Involves all staff groups - business and central experts (. SEAC)
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Sets global standards; general, specific
- non-negotiable.
Provides guidelines.
Assesses compliance through positive assurance.
Corporate Audit as part of general auditing process
- reports compliance into Unilever Chairmen.
SHEACO Sub-Committees
There are 3 Sub-Committees of SHEACO:-
Consumer Safety Sub-Committee.
Occupational Safety Sub-Committee
Environmental Protection Sub-Committee
These 3 Sub-Committees draft many of the standards, guidance documents and factsheets for endorsement by the main SHEACO Committee.
Unilever Environmental Group (UEG)
Representation of Unilever world-wide:-
- Involves both Foods and HPC Divisions.
- Involves all Business Groups.
- Involves all staff groups - business and central experts (eg SEAC),
Owns Environmental Strategy on behalf of ExCo:-
- Strategy development.
- Target setting.
- Performance assessment.
Responsible for annual environmental reporting
- with external verification.
Safety and Environmental Assurance
Centre (SEAC)
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Central resource for dealing with:-
-consumer safety
-occupational safety
-environmental protection
Situated at Colworth House, UK.
250 Full Time experts in the disciplines of:-
- toxicology, microbiology, chemistry, environmental sciences, engineering, life cycle analysis, medicine.
Operates the mandatory safety approval system for new materials and supply chain technology.
Provides pro-active and reactive support to the Unilever Business.
Clearance Forecast and Approval
Clearance Forecast - An assessment made early on in the innovation
                     process of whether Safety Approval is likely
                     to be given and what work will be required
                     to substantiate this.
Approval-            Final Approval prior to launch, based on Risk
                     Assessments made on data obtained.
Safe product design
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Considers adverse
effects on:-
consumer
work force
environment
SEAC provides:
Clearance Forecast,
Approval
Safe supply chain technology design
Considers adverse effects on:-
consumer
work force
environment
SEAC provides:
Clearance Forecast,
Approval
This Contaminants case shows
it can be complex
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Application of Standards at Operating
Company Level
There are SHE co-ordinators within the various Business Groups (many are involved with SHEACO).
Operating Companies must apply the agreed standards and have control procedure to demonstrate they are doing so. Many have their own on-site quality control labs (eg microbiology, analytical laboratories) to do this.
Foods Quality Assurance Group carries out regular factory audits to ensure the standards are being applied.
Factories not reaching agreed standards are reported.
The setting of raw material specifications is being co-ordinated across Unilever.
SEAC Structure and Function
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SEAC’s availability to the Business
For normal enquiries
SEAC Enquiry Service
Available during UK office hours and will pass enquiries onto relevant SEAC experts. Response is normally within 1 working day.
In Emergencies
SEAC Support Service
Available 24hrs/day, 365 days/year to tackle important time critical issues. People are on permanent stand-by, on a rota basis and with sophisticated telecommunications back-up. Specific experts are also available via a telephone cascade system.
Once products are on the market
Experts in SEAC continue to monitor the external world for issues that might affect our products, such as:-
New Toxicological data.
New Regulatory/Legislative positions.
Planned Government Surveys and the results of these (eg Foods Standards Agency Food Surveillance Surveys in the UK).
Position of Key Opinion Formers (eg Scientific Committee for Food)
Public Opinion and Customer feedback
We are alerted by agencies (eg UK Pesticides Safety Directorate) about contaminated commodities they have detected.