文档介绍：海信科龙服务工作基本准则
快速反应,事不过夜;
认真扎实,把事做对;
自我拔高,把事做好;
一盯到底,讲求信誉;
事事落实,件件完美。
同心协力,认真扎实,做好海信科龙服务!
微笑服务规范
六需
开口请字需当先举止行为需有礼态度语气需柔和
言语措辞需得当公共场所需自律平和心态需常保
八要
准备工作要充分到达时间要确保物品轻拿要归位用户意见要征询
收费程序要规范保养维护要讲解服务完毕要试机现场清理要做好
四保持
保持真诚的微笑保持友好的目光保持规范的证件保持整洁的工装
目录
第一部分海信定速壁挂式
1、KF-2301GW 、KF-2501GW 、KF-25GW、KFR-2301GW 、KFR-25GW 、KFR-2801GW 、KFR-28GW、KFR-28GW、KFR-25GW、KF-25GW、KFR-3301GW、KFR-2501GW、KFR-2801GW、KFR-3301GW/D、KFR-2301GW、KFR-2302GW、KFR-2303GW、KFR-2308GW/B、KF-2301GW、KF-2501GW、KFR-2508GW、KFR-2518GW、KFR-3208GW/A、KFR-3218GW、KFR-2318GW/A、KFR-3218GW/A、KF-2318GW/A、KF-3218GW/A、KFR-2501GW/D、KFR-3201GW、KFR-3301GW、KFR-3301GW/D、KFR-2501GW、KF-25GW/58、KFR-25GW/58、KF-23GW/58、KFR-23GW/58、KFR-32GW/08B、KFR-23GW/18B、KFR-3228GW、KFR-3518GW、KFR-3518GW/D、KFR-35GW/58、KFR-2308GW、KF(R)-4802GW、KFR-5008GW、KFR-7001GW 15
2、KF-2511GW、KFR-2511GW 16
3、KF-2510GW、KFR-2510GW 17
4、KF(R)-23GW/57N、KF(R)-23GW/57DN、KF(R)-32GW/57N、KF(R)-32GW/57DN、KF(R)-23GW/56、KF(R)-23GW/56D、KF(R)-25GW/56、KF(R)-25GW/56D、KF(R)-32GW/56、KF(R)-32GW/56D、KF(R)-25GW/57DN、KF(R)-35GW/58D(A)、KF(R)-23GW/57、KF(R)-25GW/57D、KF(R)-32GW/57D、KF(R)-35GW/57D、KF(R)-35GW/56AD、KF(R)-23GW/25AD、KF(R)-25GW/25AD、KF(R)-32GW/25AD、KF(R)-23GW/78、KF(R)-25GW/78AD、KF(R)-32GW/78AD、KFR-25GW/16、KFR-32GW/16、KFR-35GW/16 18
5、KFR-50GW/08A、KFR-70GW/08A 4
6、KF(R)-23、26、32、35GW/35(D)系列 4
7、KFR-7008GW 21
8、KF(R)-23GW/27、KF(R)-25GW/27、KF(R)-32GW/27、KF(R)-35GW/27系列 4
第二部分海信变频壁挂式
1、KFR-32GW/BP、KFRP-35GW、KFR-40GW/BP 5
2、KF-2601GW/BP、KFR-2601GW/BP、KF-2602GW/BP、KFR-2602GW/BP、KFR-28GW/BP、KF-2801GW/BP、KFR-2801GW/BP、KFR-3001GW/BP、KFR-3002GW/BP、KF-2609GW/BP、KF-2809GW/BP、KFR-2809GW/BP 5
3、KFR-26GW/BP 5
4、KFR-2820GW/BP 6
5、KFR-3502GW/BP、KFR-3601GW/BP、KFR-3602GW/BP、KFR-3603GW/BP、KFR-4001GW/BP、KFR-4501GW/BP、KFR-3519GW/BP、KFR-35GW/06ABP 30
6、KFR-36GW/ABP 32
7、KFR-2701GW/BP 6
8、KFR-3501GW/BP 7
9、KFR-2501GW/BP 7
10、KFR-2866GW/BP、KFR-3201GW/BP 、KFR-3226GW/BP、KFR-3266GW/BP 、KFR-3516GW/BP、KFR-3606GW/BP、KFR-3566GW/BP、KFR-32GW/29BP 7
11、KFR-2626GW/BP、KFR-2826GW/BP