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上海星级酒店手册之交班本交接.doc

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上海星级酒店手册之交班本交接.doc

上传人:燕赵才子 2011/8/27 文件大小:0 KB

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上海星级酒店手册之交班本交接.doc

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文档介绍:Standard:
The Manager or shift leader will use the On-Line Logbook for sharing any appropriate information relevant to the department. All information will be written legibly and clearly to ensure everyone concerned can read the information without difficulty at all times. All associates must read and sign the On-Line Logbook at the start, or during each shift.
标准:
各部门经理和主管将使用电子交班本来共享部门各种相关信息。交班本上的所有信息必须清晰,有条理,确保每一位员工在任何时候都能毫无困难的阅读。所有员工必须在开始上班或每个班次开始时阅读并在电子交班本上签字。
Procedures:
The On-Line Logbook is a means munication between all butlers and all other departments.
The On-Line Logbook can be accessed and viewed under document name of Butler logbook on H drive by using any of PC sets in butler’s pantry room.
All associates must read the logbook at the start, or during your shift.
All associates must type in “Y” in the column besides their name, to indicate it has been read and understood at the start, or during the shift.
It’s the responsibility of Shiftleader to take care of the logbook to the shift hand over briefings and advice all present of any relevant information.
The hand over of On-line Logbook must be clear plete in order to avoid mistakes.
The record in On-Line Logbook must b