文档介绍：如何表达同情
How to express sympathy
It’s hard enough finding the right words to use in response to bad news in one’s own language, but it’s even harder in a foreign language. Sometimes, you will have to react to bad news on the spot. What do you say? We look at some of the typical phrases for everyday occurrences and for more serious situations.
在听到坏消息的时候,用自己的母语我们都很难找出正确的话语做出反应,用外国语言来说就更难了。有时候,你必须得马上就坏消息做出反应。你会说什么呢?下边我们来看一下针对一些日常小事情和一些更为严重的情况时所用到的常见短语。
We start with two minor upsets:
1. You colleague tells you she had to cancel her plans to go to the theatre this evening.
That's too bad.
2. Your colleague explains how she lost her report when puter crashed. She's been working on it for three hours.
Oh, you poor thing. I know just how you feel.
Now, we look at more serious upsets:
3. A colleague didn't receive the expected promotion.
I'm so sorry to hear that. You must feel terrible.
4. A colleague tells you that he has made a really serious mistake in the report he's just sent out.
Oh, how awful, but it could have happened to any one of us.
Finally, we look at the most serious situations:
Although it is best to put condolences in writing, sometimes it's just not possible, often because you only hear about the situation when you meet the person. As with a letter of condolence, it's often best to keep to the expressions that everyone uses; they are usually forting than ignoring the situation.
5. A colleague's husband has died.
I am so sorry about your husband, Sharon. I don't know what to say.
6. A colleague has learned that she has a serious illness.
Paul, I am so sorry. What a terrible piece of news.
7. A colleague has just been fired.
I am so terribly sorry to hear what happened. What a dreadful shock.
打错电话时怎么办
Introduction 介绍
If you dial the wrong number it can be confusing and embarassing. But how do you find out that you've made a mistake? And how can you check to be sure?  Imagine you've dialled the wrong number. What might the person who an