文档介绍：目录
第一章物业管理整体设想及策划·····················3
第一节租赁经营服务··································3
第二节管理深度和广度································6
第三节管理指标及承诺································9
第二章管理方式、工作计划及物资装备计划···········12
第一节管理方式·····································12
第二节工作计划·····································17
第三节物资装备计划·································20
第三章管理人员的配备及培训······················26
第一节管理人员的配备·······························26
第二节各岗位人员的培训·····························28
第四章物业管理成本测算及管理费标准··············30
第一节物业管理成本测算·····························30
第二节增收节支措施·································36
第五章管理制度及档案建设························37
第一节管理规章制度····················