中国旅游饭店业的十大跨越.ppt

文档介绍：Achievements Of the Lodging Industry In China
中国旅游饭店业的十大跨越
P140-151
1. Jiangguo Hotel
Jiangguo Hotel---the first China-Hongkong cooperative hotel;
Hongkong fund entered in 1979.
Penisula Groups took charge of Jiangguo in 1982.
criteria of Star-rating
China established the Star-rating system in the 1980s.
In 1989,China Tourist Bureau first granted stars for 22 hotels in Guangzhou.
At the end of 2003,there are 9751 star-hotels in China.
比上年末增加871家,%;
,,%;
,,%。 --到2003年末,,
3. operation revenue / e
In 1979, operation e of all lodging industry was less than 100 million dollars.
In 1997,operation revenue came up to 81,2 billion RMB
In 2003,of all the 9751 star-rated hotels, the e came billion RMB.
4. Jinglin Hotel
Service in White Swan Hotel
~ indicates the beginning of personalized service in China.
New concepts of Personalized service:
1. Butler service p220
pcierge---computer+concierge p28
of tourist Industry
The reform of Store-holding system
从1993年至1998年间,我国深沪两市陆续有旅游饭店类上市公司12家。它们是:新锦江、东方宾馆、新都酒店、西藏明珠、国际大厦、百花村、华天酒店、上海新亚、西藏圣地、大连渤海、大东海、环岛实业。
7. in Lodging Industry
8. Cultural originality Beijing Friendship Hotel
The emphasis of Special cultural concept:
i. on the floor
Ii. In Washing room
Iii. In guestroom
当代饭店透视与聚焦p203-208
9. Youth Hotel in Guangdong
P40-42