文档介绍：Chapter 10
ORGANIZATIONAL
STRUCTURE
AND DESIGN
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Learning Objectives (cont.)
You should learn to:
anizational structure anizational design
Explain why structure and design are important to anization
Describe the six key elements anizational structure
Differentiate mechanistic anizational design
Identify the four contingency factors that anizational design
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Learning Objectives
You should learn to:
Describe a simple structure, a functional structure, and a divisional structure
Explain team-based structures and anizations are using them
Describe matrix structures, project structures, autonomous internal units, and anizations
Explain the concept of a anization and how it anizational design
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anizational Structure
anizing - the process of creating anization’s anizational structure - the formal framework by which job tasks are divided, grouped, and anizational design - process of developing or changing anization’s structure
process involves six key elements
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anizational Structure (cont.)
Work Specialization
the degree to which tasks in anization are divided into separate jobs
individuals specialize in doing part of an activity rather than the entire activity
too much specialization has created human diseconomies
an anizing mechanism, though not a source of ever-increasing productivity
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anizational Structure (cont.)
Departmentalization
the basis by which jobs are grouped together
functional - groups jobs by functions performed
product - groups jobs by product line
geographical - groups jobs on the basis of territory or geography
process - groups jobs on the basis of product or customer flow
customer - groups jobs on the basis mon customers
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anization Structure (cont.)
Departmentalization (cont.)
bine most or all forms of departmentalization
trends
customer departmentalization is increasingly being used
better able to monitor and respond to customer needs
cross-functional teams are ing