文档介绍：Chapter 9 Implementing Productivity Improvement Programs
1. Linking Productivity Improvement
Programs petitive Advantage
2. HRM Issues and Practices
3. The Manager’s Guide
LEARNING OBJECTIVES
Explain what productivity improvement programs are and how they contribute petitive advantage.
Define the standards for effective productivity programs developed within the framework of expectancy theory.
Understand the rationale behind pay-for-performance programs.
Describe the different types of pay-for-performance programs.
Opening Case: petitive Advantage at Lincoln Electric
Problem: Figuring out how to motivate employees
Solution: Implementing an employee incentive system
Paying by the piece
Providing year-end bonuses
Providing stock options
How it petitive advantage
Low turnover rate
Productivity rate two to three times greater than any of petitors
Maintained a stable price structure despite high salaries
2. Linking Productivity Improvement Programs petitive Advantage
Productivity improvement programs have various way but share mon goal of trying to improve productivity by increasing employee motivation.
Extrinsic rewards
Rewards given to employees by someone else (., the employer)
Examples—pay raises and bonuses
Intrinsic rewards
Rewards e from within
Examples—a good feeling one gets from pleting an assignment
(1) Improving worker productivity
Productivity improvement programs motivate employees to engage in appropriate job behaviors to improve quantity, quality, and efficiency.
essful Productivity improvement programs are able to establish a clear connection between employee efforts and valued rewards.
Make employees believe that they can gain valued rewards by working hard.
Expectancy theory
States that workers make conscious decisions about how hard they are going to work to anizational goals.
Employees will be highly motivated when they perceive:
Their efforts will lead to essful job performance.
Their essful job performance will lead to es or r