文档介绍：Performance Appraisals 绩效评估
Jean Lin
林友琴
November 1997 O&MSH People Management Training
一九九七年十一月上海奥美人力资源管理训练
Some Views 一些看法
Some people reckon that performance appraisals are like cleaning a teenagers room: everyone wants the result, but no-one wants to do it.
有些人认为绩效评估好比清理青少年的房间一般?每个人都想见到成果,但是却没有人想要去做。
Others reckon that being asked to do performance appraisals is like being asked to give sailing lessons while you are bailing out the lifeboat: someone else wants a result but you are too busy to do it.
有些其他人认为被要求做绩效评估好比你正在为救生艇抽水使其免於下沉的当时,被要求教别如何航海:有人想要知道结果,但你却太忙而无法完成它
Some Views (Con抎) 一些看法(续)
It is curious that most of us find it hard to get round doing regular appraisals of the people who report to us, yet still desperately want feedback from those we report to.
很奇怪的是,我们大多发现找时间替属下做定期评估是件很困难的事,但却拼命地想从自己的老板身上得到工作绩效的反馈。
Unworthy Responses to a Request for An Appraisal 属下要求评估时,典型推拖的回覆
Too Busy 太忙
Megalomania 自大狂╣
Too senior 太资深
Cop-out 逃避
Cowardice 怯懦
Too Busy 太忙
An appraisal? Trust me. Our future is glorious. Of course pany really cares about you, but we can't pause in the midst of battle. Onwards and upwards.
绩效评估?相信我。我们的未来是光明灿烂的。当然罗!这个公司是真的很关心你的,但是我们不能停在战场的正中央。
Megalomania 自大狂
You know how important you are to the future of pany. But so too am I. And I am so busy that I haven抰 got round to thinking much about you. Please forgive my ings.
你知道你对这公司的未来有多重要,但是我也是。我太忙了,因而没太多时间好好想到你,请原谅我的弱点吧!
Too Senior 太资深
You are so senior that of course it is not appropriate to evaluate you formally on any of those silly forms. Like you, I really enjoy our partnership and our informal chats. So it抯 not really a problem is it?
你实在是太资深了,若要很正式的用这些愚蠢的表格来评估你,当然一点都不合适。我真的很喜欢我们的合作方式和非正式的沟通型态,所以这并不是什麽问题,不是吗?
Cop-out 逃避
Good question. Tell me how you would like me to appraise you?
(I don抰 have a clue, but it gets me off the hook for a while.)
好问题。告诉我你希望我怎麽评估你呢?
(我一点想法都没有,这样问他可以让我暂时脱离困揪场?
Cowardice 怯懦
A long pause ...... I am surprised that you are asking for an a