文档介绍：Chapter
6
Training Employees
1. Discuss how to link training programs anizational needs.
2.  Explain how to assess the need for training.
3.  Explain how to assess employees’ readiness for training.
Describe how to plan an effective training program.
Compare widely used training methods.
Summarize how to implement a essful training program.
Evaluate the ess of a training program.
8.  Describe training methods for employee orientation and diversity management.
What Do I Need to Know?
7
Managing Employees’ Performance
C H A P T E R
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Managing Performance in the RCMP
Managing employee’s performance in the RCMP is a strategic process. Supervisors play a key role including monitoring employees’ performance, giving feedback and taking the role of learning coach
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The Process of Performance Management
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Performance Appraisal
Performance Appraisal
The measurement of specific areas of an employee’s performance
Helps anization motivate people and link performance and rewards
Encourages employees to cooperate and helps the employee focus on specified goals
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Purpose of Performance Management
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Development
Administrative
Strategic
• anization achieve its objectives
Links employees’ behaviour with anization’s goals
• Provides information for day-to-day decisions
• Can have great impact on employees
• Basis for developing petencies
Awareness of strengths and areas for improvement
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Criteria for Performance Management
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Criteria for
Effectiveness
Fit with
strategy
Validity
Specific
feedback
Reliability
Acceptability
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Methods for Measuring Performance
87% of all Canadian employers use some form of performance appraisal rating system
parisons
Rating individuals
.
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