文档介绍:IBMBusinessConsultingServicesFloridaPower&LightOnDemandLearningEnvironmentDevelopedforJune22,2004FloridaPower&/bcsTableofContentsExecutiveSummary3OurUnderstanding4OurSolution5TheValueofOurCapabilities7TheValueofOurTools8WitnessSystem’seQualityNowandeQualityProducer11OurOngoingRelationshipwithFloridaPower&Light13IBM’sOwnLearningTransformationStory14ResponsetoRFPQuestions16Pricing23Assumptions25ClientReferencesandCitations26IBMBusinessTermsandConditions32©Copyright2004IBM(unpublished).,theinformationpresentedhereinisIBMConfidentialinformationandshallonlybedisclosedtothoseemployeeswhohaveaneedtoknowofitscontents,shallnotbedisclosedtothirdpartiesoroutsideFloridaPowerandLight,andshallnotbeduplicated,used,ordisclosedinwholeorinpartforanypurposeotherthantoevaluatethisproposalforthecontemplatedbusinessarrangementwithIBMwithouttheexpresswrittenconsentofInternationalBusinessMachinesCorporation(IBM).&pany(FPL)E-LearningRequestforProposalinitiatesthepurchaseofasimulationsoftwarepackagetoallowthecarecentertrainingdepartmenttheabilitytocreatecalltypesimulationtrainingviae-,ContentProducer,beusedastheweb-basedtrainingauthoringcontentdevelopmentandcontentmanagementengine,-phasemigration,aroll-,FPLisdefiningthecarecenterlearningstrategy,learningtechnologystandards;e-learningdevelopmentmethodologies,andbeginningthere-purposingofexistingmaterialstoweb-basedtraining/e--prongedsolutiontomeetFPL’srequirementforanOnDemandlearningenvironment:tools,integration,:InstallIBMContentProdu