文档介绍：外贸函电
郑媛媛
Alice_398@
Words and expressions
1. consent
recognize with consent
2. inquiry
offer
3. verify bookkeeping and inventory entries
4. file copy
5. letter of agreement
6. a binding contract
7. creditor
8. courteous
9. understate
overstate
10. modifier
11. wordy
12. redundancy
13. vague
ambiguous
14. punctuality
punctuation
15. diplomacy
16. discrepancy
Chapter 1 Fundamentals of Business Letters
I. Functions of Business Letters
1. Sell products and services, request material
or information, answer customer's inquiries,
maintain good public relations.
2. One of the best ways to ensure that your
message is accurately received.
3. Serve as a part of pany's permanent
record. They can be used to verify
bookkeeping and inventory entries.
4. Letters also function as written contacts, fully recognized by the courts.
5. Letters can act as formal or informal public relations materials. They can help to build goodwill between you and your clients, creditors, suppliers, and other public groups.
II. Principles of Business Letter Writing
1. Consideration pare the following pairs of sentences:
Congratulations to you on your ess
We'd like to send my congratulation to you.
We will send you the sample next month.
We won't be able to send you the sample
this month.
You can earn 2% discount when you pay cash.
We allow you 2% discount for cash payment.
2. Correctness
语法,标点符号,拼写正确
书信内容是实事求是的信息,数据精确,
术语准确
3. Completeness
包括所有必要信息(先列提
4. Concreteness 具体的事实与数据,多主动语态,选择生动形象的词,注意语序,修饰词顺序
5. Conciseness书信内容完整,语言简洁而不失清楚,委婉客气,明确直截了当。pare the following pairs of sentences:
We will consider the delivery schedule at today's meeting.
We are going to give consideration to the delivery schedule at today's meeting.
They attend the Guangzhou Trade Fair to find a business partner.
They attend the Guangzhou for the purpose of finding a business partner.
We've received your letter of March 15.
We are in receipt of the letter you send to us on March 15.
We