文档介绍：ISO 9001:2000 Quality
Management System Design
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ISO 9001:2000 Quality
Management System Design
Jay Schlickman
Artech House
Boston • London
Library of Congress Cataloging-in-Publication Data
Schlickman, Jay J., 1934–
ISO 9001:2000 quality management system design
p. cm.–(Artech House technology management and professional development library)
Includes bibliographical references and index.
ISBN 1-58053-526-7 (alk. paper)
1. ISO 9000 Series Standards. I. Title. II. Series.
.S35 2003
′62–dc21
2002038271
British Library Cataloguing in Publication Data
Schlickman, Jay
ISO 9001:2000 quality management system design—
(Artech House technology management and professional development library)
1. Quality control 2. ISO 9001 Standard
I. Title
′62
ISBN 1-58053-526-7
Cover design by Gary Ragaglia
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International Standard Book Number: 1-58053-526-7
Library of Congress Catalog Card Number: 2002038271
**********
This book is dedicated to my wife, Judith,
for forty-five years of total quality marriage and still going strong
.
Contents
Preface .............xvii
Acknowledgments .........xxiii
Part I: QMS Design Fundamentals ...