文档介绍：.........................................................4解决方案..............................................................................................................5系统结构.....................................................7功能目标.....................................................8主要流程描述..................................................9电话接入服务流程.......................................9座席外拨服务流程.......................................9班长座席监听流程..........................................................................................9扩容能力....................................................10Keogoe硬件平台特点.................................................................................................11SS7信令.............................................11ISDNPRI信令........................................11VoIP信令.......................................................................................12SIP协议.................................................................................................13语音资源.............................................13会议资源.............................................13传真资源.............................................13视频资源.............................................14IP资源...............................................................................14模块级的可靠性保障....................................14设备级的可靠性保障....................................16系统级的可靠性保障........................................................................................18接入平台的扩容能力....................................18应用系统的扩容能力.........................................................................................................................................19中间件体系结构...............................................20中间件组成......