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Lesson1EQ:IQ.docx

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Lesson1EQ:IQ.docx

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文档介绍:(特质)thatdefineit? “Ifyouremotionalabilitiesaren’tinhand,ifyoudon’thaveself-awareness,ifyouarenotabletomanageyourdistressingemotions,ifyoucan’thaveempathyandhaveeffectiverelationships,then nomatterhowsmartyouare,youarenotgoingtogetveryfar.” Atleastthat’swhatDanielGoleman,.,well-knownwriterandresearcheronleadershipwhowrotethebest-seller EmotionalIntelligence:WhyItCanMatterMoreThanIQ, ,histitlespoilingthesurprise,esdowntotheiremotionalintelligence. That’s  is emotionalintelligence(EI)? PsychologyToday saysit’s:uratelyidentifyyourownemotions,aswellasthoseofothersTheabilitytoutilizeemotionsandapplythemtotasks,likethinkingandproblem-solvingTheabilitytomanageemotions,includingcontrollingyourown,aswellastheabilitytocheerupor calmdown anotherpersonTheconceptofemotionalintelligencehasbeenaroundsince1990,—andhefound pany’pany’s ess:Employeeswith ahighlevelofEI haveself-awarenessthathelpsthemunderstandco-,theyarenotbotheredbyclientcriticism;es,,,noamountofsmarts