文档介绍：民航实用英语之——行李查询UNITSIXBaggageservice第六单元关于行李Dialogue33callfordeliveryS:ThisisAirChinalostandfoundoffice;mayItalktomsAnnieplease?P1::Thankyou!P:ThisisAnniespeakingS:MissAnnie,youweremissingabagwhentraveledfromFrankfurttoBeijing,right?P:Yes!S:We’’llarrangeourdrivertodeliverittoyou,mayIknowtheaddressplease?P:Yes,nowIaminBEIJINGHOTEL,inChangAnstreet,:OK,:Doyouknowwhenthedriverwillbeatthehotel?S:Ireallydon’tknowtheexactlytime,becauseourdriverswillnotonlydeliveronebag,andyouknowthetrafficinBeijingsoit’shardtosaywhenthebagwillarrive,butwepromisewe’-电话通知交付行李职员:这是国航行李查询,请问安妮小姐在吗?旅客1:等一下。旅客:谢谢。旅客:我是安妮。职员:安妮小姐,您从法兰克福到北京的时候,丢失了一件行李,是吗?旅客:是的。职员:我们已收到您的行李,我们将派司机给您送去。能告诉我您的地址吗?旅客:现在我在长安街的北京饭店,1184号房间。职员:好的,我记下了。旅客:你知道司机几点可以到达饭店吗?职员:我真不知道确切的时间,因为司机不止送一件行李,并且北京的交通状况很难预料,因此很难告诉您行李几点能够送达,但我们保证尽快递送您的行李。Dialogue34CheckinbaggagedamageP:Hello!Mybagwasbroken,howcanIdonow?S:Whichairlinedidyoutake?P::?P:Youseethissideofthebagwastornoff,:OK,?P:Iboughtitlastyearanditcostabout$:OK,pensationlikethis,:’