文档介绍：SHERATON SHENYANG LIDO HOTEL
沈阳丽都喜来登饭店
TRAINING ACTIVITY OUTLINE
培训活动纲要
Task: Business Trip Standard
任务: 商务旅行标准
Code 序号: OH-SM-RM-A202
Objectives: At the end of this session, each trainee will be able to ensure
Market reach targets are achieved.
目的: 课程结束后使每位学员能够确保在商务旅行中达到目标市场
Standard: 1. Each sales trip has to be in accordance with the hotel Business Plan.
标准: 每个商务旅行都必须遵照酒店工作计划
2. The sales associate will make appointment with clients prior to
business trip.
销售员工将在商务旅行前与客户约定见面时间。
3. Prepare sales kits and promotion flyer, etc.
准备销售小册子和销售推广宣传单。
4. Book modation in Sheraton hotels or Starwood hotels if
possible. Otherwise abide by hotels expense policy.
尽可能预订仕达屋集团内喜来登酒店,否则遵照酒店出差费用的政
策。
5. Follow daily sales calls standard during the business trip.
商务旅行中每天的工作遵照每日销售拜访标准。
Resources: LCD / sales kits, promotion flyer, business trip expense form, sales call
report
培训器材: LCD / 销售小册子,推广宣传单, 商务旅行费用申请表, 销售报告
Method
培训方式
Training Steps
培训步骤
Time
时间
Ice break
打破僵局
Introduction
介绍
Raise interests
提高兴趣
Music Loud and the trainer is in uniform of sales manager standing straightly and smile.
大声音乐,训导师着销售经理服装面带微笑站在学员面前。
Self-introduction and give a warm e.
自我介绍并向学员表示欢迎
Question to test the trainee’s level:
提问测验学员水平
Does anyone know what the sales person do at hotel?
30 seconds
2 minutes
5 minutes
Lecture
And questioning
讲解并提问