湖南电大2014年1月商务交际英语(1)试题.doc

文档介绍：试卷代号:6318
湖南广播电视大学2014年1月开放教育期末考试
商务交际英语(1) 试题
2013年12月
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I. MULTIPLE CHOICES (10 points, 1 point each)
Choose the letter indicating the best choice plete each sentence or answer each question.
1. Which of the following statements best munication?
A. The process of sending messages.
B. The process of receiving messages.
C. The process of sending and interpreting messages.
2. Which of the following is not the purpose munication?
A. To establish goodwill.
B. To refuse invitation.
C. To share information.
3. When you want to ask your supervisor for a day off, you should use the medium of ______.
A. reading
B. listening
C. Speaking
4. The sender of the message should ______.
A. analyze and understand the receiver
B .ignore the environmental factors
C .reading and listening effectively
5. A meeting between two sales representatives of the same department is munication.
A. external
B. internal
C. lateral
6. The internal barriers munication are ______.
A. personality
B. social structure
C. environment
7. A pany conducts business in two or more ______.
A. companies
B. nations
C. factories
8. The “OK” sign means ______ in France.
A. “worthless”
B. “all rignt”
C. “acceptable”
9. You can learn about cultural differences by ______.
A. reading books
B. traveling abroad
C. both A and B
10. A stereotype is not enough for you to understand ______.
A. one country B. one group
C. oner person
II. TRUE / FALSE (10 points, 1 point each)
Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the coursebook.
( ) 11. When pany put its web page on the , it intends to share information with others.
( ) 12. The sender is responsible for reading and listening effect