(ebook - pdf - Project Management) - Thomson Learning - Cert Exam - IT Project Plus - How To Manage IT Projects.pdf

文档介绍：IT Project+
SELF-STUDY
Contents
Introduction
Course Purpose 1
Course Goals 1
Course Focus 2
Organization 2
Tools 4
Resources 5
Approach 5
Exercises 5
Scenario-Based Learning 5
Case Studies 6
Videos 6
Assessment 6
Computer-Based Training (CBT) CDs 7
Templates 7
WebSites 7
Hardware Requirements 7
Software Requirements 8
Chapter 1—Introduction to IT Project Management 9
Objectives 10
Pre-Test Questions 10
Introduction 11
What is a Project? 11
Scenario 1-1: Project Management 12
What is Project Management? 13
Project Management Skills 14
Scope and Planning Stage 14
Execution 15
Why is Project Management Needed? 15
Project Size 16
Checklist for a Doomed Project 16
Leading Contributors to Project ess 17
Exercise 1-1: Project ess 18
The Cost of Failure: An Example 18
Scenario 1-2: Project Failure 19
Exercise 1-2: essful Project Management 20
Summary 20
Post-Test Questions 21
iv Contents
Chapter 2—Scope Definition 23
Objectives 24
Pre-Test Questions 24
Introduction 26
Scope Definition 26
Identify Stakeholder Needs and Expectations 27
Identify the Stakeholders 28
Case Study 1: Billing System Conversion Project (Part 1) 29
Exercise 2-1: Key Stakeholders 30
Define Stakeholder Requirements 31
Scenario 2-1: Define Stakeholder Requirements 33
Identify Business Requirements 36
Business Need Definition 36
Scenario 2-2: Determine and Refine Business Needs 37
Informal Project Drivers 39
Scenario 2-3: Informal Drivers 39
The Preliminary Project Concept 40
Exercise 2-2: Concept Definition 41
Perform a Systems Requirements Analysis 42
Business Requirements Review 42
Functional/Technical Requirements 42
ess Criteria 44
Review and Verify Requirements 44
Case Study 1: Billing System Conversion Project (Part 2-Analyze Requirements) 45
Exercise 2-3: Identify and Verify Business and Functional Requirements 46
Identify Roles and Responsibilities 47
The Project Man