文档介绍：黑龙江大学硕士学位论文AbstractRelievingknowledgeworkers’workingstressisallimportanttaskforhumanresourcemanagement,anditwillpromoteenterprise’,thispaperclassifiesworkingstressorsintermsofdescriptivetextattributesandinterviews,”workingstressor-buffervariables-stressresults”,thispaperconductsaquestionnairesurveyintermsofknowledgeworkers’workingstress,stressresults(includingworksatisfaction,mitmentandworkperformance)andthebuffervariables(includingself-anizationalsupport),,,thereisasignificantnegativecorrelationbetweenworkingstressandworkingattitude,thereisnosignificantcorrelationbetweenworkingstressandworkingperformance,andknowledgeworkers’self-,thispaperputsforwardcountermeasuresforworkingstressmanagementofknowledgeworkersfromenterpriselevelandindividuallevel:includingworkingstressorcontrol,effectivemotivation,interpersonalrelationshipstressreliefandcareerdevelopmentandSOon,panyloyalty,:Knowledgeworkers;Workingstress;Workingstressor;Stressmanagement目录目录摘要???????????????????????????????.IAbstract.?????????????????????????????????????????.II绪论???????????????????????????????????????????.1一、研究背景?????????????????????????1二、研究目的与研究意义????????????????????1三、国内外研究现状概述????????????????????2四、研究内容和研究方法????????????????????4五、创新点??????????????????????????5第一章理论基础???????????????????????????7第一节相关概念的界定??????????????????????.7一、知识型员工????????????????????????7二、工作压力?????????????????????????7第二节工作压力相关理论?????????????????????.8一、工作压力理论模型?????????????????????8二、工作压力影响因素理论??????????????????..10三、工作压力的测量??????????????????????ll四、压