文档介绍：Tool 15
Transition Meeting Package
Project Name
Project Ref. No.
Prepared By (print)
Preparer’s Initials
Customer
Contact
Contact’s Phone
Date Prepared
General Information
Project Manager
Organization
Address
Phone
Fax
E-mail
Transition Guidelines
Purpose
In a formal meeting with the customer, the project manager describes all the warranty provisions and continuing responsibilities covered by the contract or project charter and how the PM’anization and/or third parties will satisfy those provisions. Any service providers are introduced to the customer.
Preparation Checklist
q
Collect and review documentation of warranty coverage, continuing responsibilities, and requirements
q Contract (review requirements)
q Project charter (as appropriate)
q As-built system, product, or process delivered to customer (review provisions)
anization service documentation
q Third-party service documentation
q
List and describe ponents covered under warranty and those covered under third-party warranties
q
Describe the process by which the PM’anization will provide warranty service
q
Describe the process by which third parties will provide warranty service
q
Ensure that the customer knows how to contact anization and third parties for warranty service
q
List and describe any anizational responsibilities not covered under warranty
q
Describe the process by whic