文档介绍：Changing Behaviour at Work
anizations face problems with costs, quality, productivity and attendance, these
problems often stem from ineffective patterns of behaviour that anization is
unwittingly encouraging. To prevent and stop these problems, a behavioural approach
to managing people is often the most effective.
Changing Behaviour at Work is a lively textbook that illustrates how behaviour analysis
theory can be used to alter the way people behave at work. Showing how managers can
identify, measure, analyse and change undesirable behaviour, the book takes a highly
practical look at management strategies. The authors use case studies to show how
managers can implement effective strategies for change, with examples ranging from
behavioural self-management to changing the behaviour of large groups.
Topics covered include:
■ brief history of behaviour analysis
■ traditional approaches to management
■ self-management and management of other individuals
■ managing groups
■ managing at anizational level
Offering both a theoretically grounded and highly practical perspective, this is an essential
purchase for all those seeking to understand how to manage people anizations
more effectively.
Peter Makin is Course Director for the Manchester Business School’s MSc in
Organizational Psychology, and also teaches on the part-time MBA in the School. He has
carried out consultancy work for anizations. Charles Cox was formerly
Head of the Psychology Group in the Manchester School of Management. He has worked
as a consultant with anizations throughout the world.
© 2004 Peter Makin and Charles Cox
Changing
Behaviour at
Work
A practical guide
Peter Makin and
Charles Cox
© 2004 Peter Makin and Charles Cox
First published 2004
by Routledge
2 Park Square, Milton Park, Abingdon,
Oxfordshire OX14 4RN
Simultaneously published in the USA and Canada
by Routledge
29 West 35th Street, New York, NY 10001
Routledge is an imprint of the Taylor