文档介绍：Issues in Supply Chain
Management
Douglas M. Lambert
Martha C. Cooper
essful supply chain management requires cross-func- versus supply chain. In this petitive envi-
tional integration and marketing must play a critical role. The ronment, the ultimate ess of the single business will
challenge is to determine how to essfully plish this in- depend on management’s ability to integrate -
tegration. We present a framework for supply chain management pany’s work of business relationships [1–3].
as well as questions for how it might be implemented and ques- Increasingly, the management of multiple relationships
tions for future research. Case studies conducted at - across the supply chain is being referred to as supply
panies and involving multiple members of supply chains are chain management (SCM). Strictly speaking, the supply
used to illustrate the concepts described. © 2000 Elsevier Sci- chain is not a chain of businesses with one-to-one, busi-
ence Inc. All rights reserved. ness-to-business relationships, but work of multiple
businesses and relationships. SCM offers the opportunity
INTRODUCTION to capture the synergy of intra- and pany inte-
gration and management. In that sense, SCM deals with
One of the most significant paradigm shifts of modern total business process excellence and represents a new
business management is that individual businesses no way of managing the business and relationships with
pete as solely autonomous entities, but rather other members of the supply chain.
as supply chains. Business management has entered the Thus far, there has been relatively little guidance from
era of petition. Instead of brand versus academia, which in general has been following, rather
brand or store versus store, it is now suppliers—brand— than leading, business practice [4–6]. There is a need for
store versus suppliers—brand—store, or supply chain building theory and developing normative tools and meth-
ods for essful SCM practice.