文档介绍：ProcessFlowCharting这是什么工具?Whatisthetool?过程的图像描述Graphicalillustrationoftheprocess工具要描述的是什么?Whatwillthetoolidentify?所有增值和不增值的过程步骤Allvalue-addedandnon-value-addedprocesssteps识别系统设计和再设计的机会IdentifyopportunitiesforSystemDesign/redesign关键输入KeyProcessInputs(x’s)关键输出KeyProcessOutputs(Y’s)数据采集点DataCollectionPoints输入FMEA的第一批输入参数FirstKeyprocessinputvariablestoputinFMEA什么时候制作过程流程图?Whendoyouapplyprocessmapping?一直Always制作过程流程图的结果是什么?WhatareresultsofProcessMapping?看建议的新的设计或再设计是不是比现有系统好Identifywhetherproposednewsystemdesign/redesignisbetterthencurrentsystem识别需要测量系统研究的系统IdentifysystemsneedingMeasurementStudies识别需要能力性研究的关键输出IdentifyKeyprocessoutputsforCapabilityStudies识别控制计划中缺的项IdentifymissingelementsintheControlPlan识别过程中不增值的步骤Identifypossiblenon-value- IncreasingProcessDescriptionDetail流程图(也称方块图)FlowChart(akaBlockDiagram)显示过程步骤,而不是细节Showsprocesssteps,withoutworryingaboutdetails是了解过程步骤的有用一步Usefulasafirstpasstounderstandprocesssteps跨职能图(也称”泳道图”)CrossFunctionalMap(aka“Swimlane”)把流程图过程步骤重安排到职能泳道里Rearrangesflowchartprocessstepsintolanesoffunctions清楚地显示连接关系Clearlyshowshand-offs过程步骤从左到右按时间前进Processstepsmovelefttorightastimeprogresses跨资源图CrossResourceMap在职能中更进一步,显示实际资源和资源之间的连接关系Furtherdrilldownintofunctions, CrossFunctionalorDeploymentMapping记载Documents:各个职能,部门和参与流程环节活动的人之间的关系 Inter-relationshipsamongfunctions,departments,peoplewhoareinvolvedinsequentialprocessdeploymentactivities.(whodoesit)Alsoknownas‘Swimlane’揭示Reveals:障碍,返工渠道,延迟,未用空间,需要和产生的信息以及弯路 Barriers,reworkpaths,delays,blankspaces,informationneededandcreated,anddetours步骤Steps:选择范围ChoseScope明确过程步骤IdentifyProcessSteps确定顺序DetermineSequence确定关系DetermineRelationships画图DrawtheMap添加有关时间,费用,质量,详细输入和输出的数据 Adddataontime,cost,quality,detailedinputs& CrossFunctionalMappingSteps开始于过程的流程图Startwith