TEC 5133 Team Presentation.ppt

文档介绍：TEC5133TeamPresentationQualityManagementSystemDefinition:AQualityManagementSystemisacollectionofpolicies,procedures,plans,resources,processes,practices,anizationdesignedtoachieveproductandservicequalitylevels,:QualityPolicy–anizationsapproachtoqualityQualityManual–AddresseseachprincipleoftheISO9000StandardOriginOfISO9000StandardsDocumentation–PrinciplesoftheISO9000Standard:CustomerFocus–understandneeds,meetrequirements,exceedexpectationsLeadership–anizationaldirection,empowerment,achieveobjectivesInvolvementofPeople–fullyinvolvedemployees,anizationProcessApproach–plishmentsbyprocesses,resourcesmustbemanagedDocumentation-PrinciplesoftheISO9000Standard–Cont.:SystemApproachtoManagement-processesaremanagedasasystemContinualImprovement–anization,itspeople,theirprocesses,theirsystemsandtheirproductsFactualApproachtoDecisionMaking–urate,anizationandsuppliersbenefitfromeachother’sresourcesandknowledgeDocumentation–Cont.:OrganizationalChartIllustratesmanagementsresponsibilityforoperatingthequalitysystemQualityProcedures–maybereferencedinthismanualDocumentation–Cont.:QualityObjectivesGoalsrelatedtoquality–panydoestomeetpolicyAprocedureforeachISOprincipleProcessesforproceduresthataffectqualityDocumentation–Cont.:–InternationalStandardDefinition: Afamilyofstandardsandguidelines,thatsetstherequirements,fortheassuranceofqualityandmanagement’,plywithregulatoryrequirementsISO9000–InternationalStandard:HowISO9000isappliedNotrequiredbygovernment,plianttostandardsApplyQMStotheoperationContinuallyassesstheeffectivenessMakechangesforimprovementConductauditsSubmittothirdpartyauditsSubmittoanewregistrationevery3years