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Mastering Statistical Process Control
A Handbook for Performance Improvement Using Cases
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Mastering Statistical Process Control
A Handbook for Performance Improvement Using Cases
Tim Stapenhurst
AMSTERDAM • BOSTON • HEIDELBERG • LONDON • OXFORD • NEW YORK • PARIS • SAN DIEGO
SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO
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Elsevier Butterworth-Heinemann
Linacre House, Jordan Hill, Oxford OX2 8DP, UK
30 Corporate Drive, Burlington, MA 01803, USA
First published 2005
Copyright © 2005, Tim Stapenhurst. All rights reserved
The right of Tim Stapenhurst (Parts 1–5) and Luis Miguel Giménez
(Part 6) to be identified as the authors of this work has been asserted
in accordance with the Copyright, Design and Patents Act 1988
No part of this publication may be reproduced in any material form (including
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