文档介绍:Unit 6
VIP Service
Lesson 1
Lesson 2
Lesson 3
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Unit6航空服务英语
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Lesson 1 VIP Service
VIP Service (贵宾服务)
Task① Listen and repeat the following words.
1. gymnastics n. 体操
2. judge n. 裁判
3. tired adj. 劳累的
4. claim v. 要求、索取、认领
5. baggage n. 行李
6. attendant n. 服务员、随从
7. excellent adj. 优秀的
Words Study:
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Unit6航空服务英语
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Lesson 1 VIP Service
Task② Please remember the new words as quickly as you can! Then write down the Chinese for each word.
1. gymnastics __________________
2. attendant ___________________
3. baggage __________________
4. excellent ____________________
5. claim _______________________
6. judge ____________________
体操
服务员
优秀的
认领
劳累的
裁判
Words Study:
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Unit6航空服务英语
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Lesson 1 VIP Service
Task③ Listen and write down the words you hear.
1. ___________________
2. ___________________
3. ___________________
4. ___________________
5. ___________________
excellent
tired
judge
attendant
claim
Words Study:
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Unit6航空服务英语
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Lesson 1 VIP Service
Task④ Listen and fill in the missing words.
1. Are you feeling ________ after the flight?
2. I am _________ to help you .
3. That’s my __________.
4. ___________ __________ I can do for you?
5. _________ is Mr. Brown.
tired
here
pleasure
This
Anything
else
Words Study:
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Unit6航空服务英语
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Lesson 1 VIP Service
Task② Listen and try to complete the dialogue:
VIP Service
A: Excuse me, are you Mr. Brown, the gymnastics judge? B: Yes, I am.
A: I am Jane. I am here to help you, are you _________ ________ after the flight? Do you need a rest in the VIP lounge? B: OK. But I haven’t ___________ my baggage yet.
A: It doesn’t matter. You may have a rest in the lounge and give your ___________ _________ to me. I’ll do that for you.
B: Thank you. I have only one baggage, a dark blue traveling bag.
A: Yes. Oh, here is the VIP lo