文档介绍：酒店常用英语
一、前厅部常用英语
二、客房部常用英语
三、餐饮部常用英语
四、西餐常用英语
五、其它
一、前厅部常用英语ENGLISH FOR .
1、Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!
2、e to Ravi Shinger International Hotel下午好!欢迎光临诺威香卡国际酒店。
3、How may I help you ?请问有什么可以帮到您?
4、May I know your name ,please ?请问贵姓?
5、Do you have a reservation with us?请问您预订了房间了吗?
6、I’ll check our room availability 我来查一下是否有空房间。
7、Just a moment ,Please请稍等
8、I'm sorry. We have no record of a booking in your ,我们没有以您的名义预订的房间记录。
9、We have standard rooms, single rooms, Garden suite and presidential 、单人间、花园套房及总统套房。
10、How long do you plan to stay?请问您预计住几天?
11、May I see your passport ?我能看一下您的护照吗?
12、Your room charge for one night is RMB***,sir/,您一晚的房费是***元
13、The room charge is include two 。
14、please pay RMB300 as deposit请支付300元作为押金。
15、How would you like to make the payment, in cash or by credit card?请问您打算如何付款?现金支付还是信用卡?
16、If you need the room service ,please ,请拨8800.
17、We hope you enjoyed your stay .希望您在这儿住的愉快。
18、May I have your room key ,please ?请把房卡给我好吗?
19、Just a moment ,please .I’ll draw up your bill for you。请等一下,我帮你您结算账单
20、May I take a print of the card ,please?请让我划印一下您的信用卡,好吗
21、Could you please sign here ,please ?请您在这里签名,好吗?
22、Here is your card and your receipt .这是您的卡和收据。
23、Have a nice trip .祝旅途愉快!
24、May I know what is wrong ?请问有什么问题吗?
25、I beg your pardon .请再说一次。
26、I will speak to our manager about 。
27、I will check it with the department concerned .Would you mind waiting for a minute ?我跟相关部门联系一下。请你等一分钟好吗?。
28、I will correct your
29、We look forward to serving you again .我们期待能再次为您服务。
30、Here’s your room, Mr. Johnson .After you .这是您的房间,约翰逊先生。您先请。
31、It is open from 9 . to 11 。
32、You can call the housekeeping if you need laundry service,the number is ,可以打电话给房务中心,号码是“0”。
33、You can call the front desk directly if you need a taxi . the number is ,可以直接打电话给前台,号码是8106
34、If the