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2017年BEC剑桥商务英语写作范文参考.doc

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文档介绍:2017年BEC剑桥商务英语写作范文参考

  多做题、多练****才能知道自己的`不足。以下是我为大家搜索整理的2017年BEC剑桥商务英语写作范文参考,希望能给大家带来帮助!更多精彩内容请及时关注我们应届毕业生考试网!

  part A

  A survey on performance of our department which is Customer Service, was carried out amount employees and customers. A few findings are developed in this following report.

  First of all, to start with positive points, it was reported that management fosters team spirit, and it is well followed by employees. Moreover, excellent feedbacks from our customers were
received, they were all fully satisfied with services provided to them. In addition, sales results exceeded plan this year, which refect our effectiveness.

  Secondly, unfortunately, there is still weaknesses which could be improved. For instance, the questionnaire sent to employees outlines the lack of motivation within our team, people don’t
work with gusto. Likewise, they all complain about a lack of communication between Technical Service and Sales Department, which can affect our customers. Our competitors may take advantage of
it.

  Finally, I am confident that we can achieve improvement. Regarding the lack of motivation I would recommend our Human Resources department to review their salary statements, indeed, Employees
fell a bit of gap between their salary and the ongoing rate, thus pay people what they worth. Moreover, praise people and publically recogn