文档介绍：Last updated on the afternoon of January 3, 2021
封亚马逊站内信邮件
Dear___,
Thankyousomuchforyourgreatsupportonus.
Usuallyittakesabout7-12daysfortheitemtoreachyou.
Anyquestion,feelfreetocontactusandwewillreachyouatthesoonest.
Bestregards
Dear___,
.
Sorryfordisturbingyou,(itisnowreachingyourlocalpostoffice).
Internationalshippinginformationmaynotupdatesoprompt,Wewillkeeptrackingforyou,anynewswewillinformyouasap.
Yourunderstandingwillbehighlyappreciated.
Bestregards
,漏发货后，向客人解释的邮件模板
Dear___,
Thankyousomuchforyourgreatsupportandsorryforkeepingyouwaiting.
Wecheckedthetrackinginformationfoundthereisnoupdateinformationasyousaid.
Wewillcontactthepostofficetofindouttheproblem.
Wewonderwouldyoustillwanttheitem,ifyes,informusthesizeandwewillresendyouasap.
Ifnot,wewillmakeyouthefullrefund.
Waitingforyourreply.
Anyinconveniencehopeyourkindunderstanding.
Bestregards
，客户提出要换货的回信邮件模板
Dear___,
Thanksforcontactwithus.
Sorrytotellyouthattheitemhavebeendispatched,andwecan'tchangeitforyounow.
Weknewyoureceiveitanditisnotsuitableforyou.
Toexpressourapologize,weprovidefewsuggestionfollowingby:
Wewillarrangeasuitablereplacementforyouforfree
Wecanrefundfullpriceforyou.
Whichonedoyouprefer?
Sorryforallinconvenienceitledto.
Lookingforwardtoyourreply.
Sincerely,
Dear----
Thankyouforyourpurcha