文档介绍：商务信函公司内部回信

篇一：商务信函写作技巧
商业信函
1. 格式问题：
请同学们在BEC的写作中采用平头式的写法。
收信人的姓名和地址置于信纸的左上方
地址、称呼和结束礼词后没有标点符号
日期在右上方
段落从顶格开始，段落之间的行距为两行（但在考试中由于受答题卡限制，请同学们酌情考虑）
写信人的名字和头衔在签名下方
2. 称呼和结束礼词的注意事项：
称呼的写法遵循下列原则：
Dear Sir or Madam 写信给某一公司，不确定具体的收信人 Dear Sir 对男士，但是你不知道他的具体姓名
Dear Madam 对女士，但是你不知道他的具体姓名
Dear Mr Smith 对男士
Dear Ms Smith 对已婚或未婚的女士
Dear Mrs Smith 对已婚女士
Dear Miss Smith 对未婚女士
Dear John (此处John 为英语中常用男名) 对朋友或你比较熟悉的人（通常为多年生意伙伴）
称呼与结束礼词存在对应的关系，请同学们特别注意：
Dear Sir or Madam Yours faithfully
Dear Mr/Ms/Mrs/Miss Smith Yours sincerely
Dear John Best wishes
以下均为错误用法：
Dear Mr John
Dear Mr John Smith
3. 日期：
在英国英语中，天在前，但是在美国英语中，月份在前。所以某些特别的时期容易引起误解。例如：12 06 2003
在英国指的是：6月21日
在美国指的是：12月6日
因此日期要写成：12 June 2003
注释：在bec考试中同学们可以采用恩波所推荐的用法。但是12 06 2003 的用法仍然是可以使用的，因为bec为英版考试。
在使用恩波推荐的用法时，要记住月份使用大些字母开头。天后不必写th、rd、nd或者 st。
信件的开头：
We are writing to enquire about...
We are writing in connection with...
We are interested in ... and we would like to know...
环境： You want to know the prices of some air conditioners. We are interested in your air conditioner and we would like to know the prices of some air conditioners. You saw an advertisement in the newspaper yesterday and you want further information. We are
writing in connection with the advertisement in the newspaper yesterday. You want to know if the company you are writing to organizes holidays to Africa. We are writing to inquire about the holidays to Africa that your company organizes.
回信的开头：
Thank you for your letter of (date)We have received your letter of (date) asking if ... enquiring about ... enclosing ... concerning ...
环境： A company wrote to you on 23 July. They wanted to know if you sell photocopiers. Thank you for your letter of 23 July, asking if we sell photocopiers. A man wrote to you on 18 December. He wanted employment with your company. He also sent his curriculum vitae. We have received your letter of 18 December, enclosing your curriculum vitae. A company sent you a fax o