文档介绍：Key Definitions
What is a Business Process?
A recurring set of actions that produce value by transforming some set of "inputs" into some set of "outputs”.
Time-based (Month-end closing process, annual planning process)
Event-triggered (Customer inquiry process, new product introduction)
Sales
Order
MRP
run
Planning
MPS
Planned
Order
Purchase
Requisition
Order
Execution
Delivery
Billing
Customer
Payment
Purchase
Order
Invoice
Receipt
Vendor
Payment
Goods
Issue
Goods
Receipt
Goods
Receipt
Goods
Issue
Product
Costing
Profitability
Analysis
Raw
Finished
At a high level, the overall business of a company can be represented by a single flowchart of major activities
Overall Business Process Model
This model highlights several different Processes performed in the course of every day business
Overall Business Process Model
Order management
Purchasing
Planning
Shipping & Transportation
Finance
Each Process can be decomposed into parts to help better manage complexity
Overall Business Process Model
Purchasing
Procure Materials and Services
Purchasing Strategy
Develop & Maintain Policies
Supplier Certification
Manage Contracts
Manage RFQ
Maintain Purchase Requisitions
Purchase Materials and Services
Monitor & Manage Contracts
Manage Consignment Stock
Receive Materials & Services
Performing incoming QA
Process Accounts Payable
BPM Hierarchy Terminology
The Business Process Management Initiative, an international and multi-industry task force aimed at creating standard universal BPM terminology and graphics, has produced the Business Process Modeling Notation (BPMN).
Process Group: a representation of time-related actions and dependencies that transfer a set of inputs into a set of related business outputs
Process: a segment of the process group covering a specific business output
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Task: a breakdown of a process that produces a measurable result
Workstep: a sub-grouping of tasks aimed at producing a common measu