文档介绍：<1>:
<2>询问
nice to meet you .（第一次见面）见到你很高兴
Nice to see you again. 很高兴又见到你，
Hello, how are you doing?
过得好吗？
Hi, ，你好！
Hey!（表示一种向对方打招呼，唤起对方的注意的最常用口语.）
may I help you?
我有什么可以帮到你吗？
Any help?
有什么需要帮忙的吗？（这是一个口语化的省略句，
简单且常用.）
Yes, where is the English section?
是的,英语区域的书在哪里？
Where is the book of the English-Chinese dictionary ?
英汉字典的书在哪里？
It s on five floor, 它们在五楼.
Go to the five floor, they are on your left hand.
上去五楼，他们就在你的左手边.
If you need any other help, please ask the waiter for help or go to the information desk of second floor.
如果你需要其它的帮助，请向营业员或二楼服务台咨询.
Any other question?
还有其它的问题吗？
No, thanks.
没有了，谢谢!
It s my pleasure.
很乐意帮助你.
You're .
<3>收银台买单:
Don't mention .
How much is it?多少钱？
It's ¥ 元。
Ok, here you are. 好的，给你。
Do you have some change?
你有零钱吗？
May I pay by credit card?
我可以用信用卡付款吗？
Of course. This way, please.
<4>服务台用语:
当然，请这边来。
Please sign your name here
请这里签名。
This is your change, please hold properly.
这是你的零钱，请拿好。
This book has CD, please go to the information desk to ，请到服务台取。
You can go to the information desk to handle a membership card free by this bill.
你可以凭这张小票到服务台免费领一张会员卡。
What can I do for you?
我能为你做些什么呢？
May I ask what do you want? CD or membership card or …？
请问你想要什么呢？ CD还是会员卡还是……
CD, 。
Please show me your bill and the books