文档介绍：
实用英语口语——银行柜台英语
1．问答 DIALOGUE
Clerk: Hello, what can I do for you?（Yes?）
职员：您好，请问您要办理什么业务？
Customer: Please tell me my balance.
顾客：请帮我查询一下帐户余额。职员：您讲慢些好吗？
Clerk: please speak slowly.
Clerk: Please write it down on the paper.
职员：您用纸写下来好吗？
Clerk: Yes, sir（miss）,wait a moment please.
职员：好的，先生（小姐），请稍等。
Clerk: Your balance at the bank is RMB 5,000.
职员：您在本行的帐户余额是人民币 5000 元。
Customer: My magcard does not work, please take a look.
顾客：我的银行磁卡出现故障了，能帮我看一下吗？
Clerk: No problem, the magcard is locked, show me your passport, I will
help you out.
职员：问题不大，您的银行磁卡被锁住了，请出示护照，输入密码就可以给您解
开。
Clerk: The magcard need more magnetism, it is ok now.
职员：您的银行磁卡需要加磁，现在加好了。
Customer: I want to close my account with you.
顾客：我想结束在你们这儿的帐户。
Clerk: Please go to the number 6 counter.

职员：请到 6 号柜台办理.
Clerk: Please go to the open counter.
职员：请到大厅开放式柜台办理。
Clerk: Please take a seat over there for a moment; our client manager will
help you.
职员：请先在大厅休息一下，马上会有客户经理来帮助您。
Customer: I would like to, thanks.
顾客：好的,谢谢。

2．存款 DEPOSIT
Clerk: How much cash do you plan to deposit in your account?
职员：您有多少钱要存入呢？
Customer: I want to deposit 300 yuan in my account.
顾客：我想在我的户头上存 300 元。
Customer: Please tell me the procedure for opening a savings account.
顾客：请告诉我开个储蓄帐户需要什么手续。
Clerk: Please fill i