文档介绍：人力资源管理英文专业词汇[第一部分] Glossary of Human Resource Management Terms absentees : Absentees are employees who are scheduled to be at work but are present. Accident and sickness policies : Accident and sickness policies usually provide minimum-care stipend for several weeks up to six months to help employees defray the loss of e while they are sick or recovering from accident. accreditation : Accreditation isa process of certifying petence ofa person in an area of capability. The Society for Human Resource Management operates an accreditation program for personnel professionals. active listening : Active listening requires the listener to stop talking, to remove distractions, to be patient, and to empathize with the talker. adverse selection : Adverse selection occurs when an pany has a disproportionately high percentage of insureds who will make claims in future. Adverse selection often results when people are given achance to buy insurance without prescreening, which often means that a than normal proportion have a condition that is likely to cause to be frequent claimants. affirmative action programs : Affirmative action programs are detailed plansdeveloped by employers to undo the results of past employment discrimination, or to ensure equal opportunity in the future. Age Discrimination in Employment Act of 1967 (as amended) : This act prohibits discrimination on employment because