文档介绍：© 2002 Pratt & Whitney Canada All rights reserved
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益处Benefits
Standardize intervention at root cause to prevent problems from reoccurring 标准化解决方法,从根本上防止问题重复出现
执行Implementation
Eight-step process including tools 八个步骤
特征Characteristics
Define the problem 定义问题
Analyze the problem 分析问题
Identify the root cause 确定根本原因
Apply mistake proofing 运用错误预防
Overview概述
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第一页，编辑于星期六：十八点 三十五分。
© 2002 Pratt & Whitney Canada All rights reserved
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Objectives 目标 page 4
Introduction 简介 page 5
RCCA Steps 步骤 page 18
Conclusion 结论 page 36
Table of contents目录
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第二页，编辑于星期六：十八点 三十五分。
© 2002 Pratt & Whitney Canada All rights reserved
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Objectives目标
At the end of this module, you will be able to该单元学****完毕后,将能够:
Use a method that will enable you to eliminate turnbacks identified through QCPC, equipment downtimes and defects in your products and ，设备停机和缺陷的重复问题。
Understand the 8 steps that form the RCCA process 了解组成RCCA 的8个步骤
Know when to use it 掌握何时运用RCCA。
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第三页，编辑于星期六：十八点 三十五分。
© 2002 Pratt & Whitney Canada All rights reserved
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Introduction简介
Répétable
Efficace
Efficient
Mistake Proofing
1. Define定义
2. Measure衡量
3. Analyze分析
4. Improve改进
5. Control控制
Chartered team
Process Management过程管理
Select opportunities
Standard Work
Root Cause
Analysis
Map process
Collect data