文档介绍：2021/11/23/周二
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Definition of non-verbal communication
It refers to communication through a whole variety of different types of signal come into play, including the way we move, the gestures we employ, the posture we adopt, the facial expression we wear, the direction of our gaze, to the extent to which we touch and the distance we stand from each other .
（非语言交际是不用言词表达的、为社会所公知的人的属性或行为，这些(zhèxiē)属性或行为由发出者有目的地发出，由接受者有意识地接受并有可能进行反馈。）
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What is meant by nonverbal communication?
Nonword messages, such as gestures, facial expressions, interpersonal distance, touch, eye contact, smell, and silence.
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The Importance of Nonverbal Communication
Nonverbal communication has received much attention in the areas of business presentation, sales and marketing, and the development of social skills.
It is estimated that less than ten percent of interpersonal communication involves words, the remainder being made up of voice tone, sounds and a variety of devices such as kinetics (movement), haptics (touch), oculesics (eye-contact), proxemics (space) and chronomics (time) as well as posture, sound symbols and silence, which either replace or accompany words.
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It is often assumed that nonverbal communication is a transferable skill. However, there are two major problematic factors: firstly that, like speech, it has both form and function, and, secondly, that it is not always directly translatable. It is the first of these factors which makes nonverbal communication difficult to teach, and the second which leads to breakdowns and misunderstandings in intercultural communication.
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Gestures, expressions and all other forms of nonverbal communication have functions, which, as with language, need to be taught along with their forms. In the same way as language items, some paralinguistic expressions have several functions, wh