文档介绍：Are Process Models Useful? – A Case Study
Account
Jin SA
Faculty puter Studies and Mathematics
University of the West of England
United Kingdom
Email: jin.******@
Abstract
Process modelling has been used in business little work has been done on empirical studies about
organizations under the general heading of the usefulness of these models. In this paper, the
Business Process Re-engineering. Over the last result of an empirical study is presented. The study
few years, much research has been carried out in was based on a anizational process. Models
designing process modelling notations and of the process were defined using the notation RAD.
developing process models. However, very little A questionnaire regarding the usefulness of these
work has been done on empirical studies about the models were designed and sent out to the process
usefulness of these models. In this case study, an participants and the stakeholders of the chosen
organizational process is modelled. Questionnaires process. The results from the questionnaire were
about the usefulness of these models were sent to analysed.
the process participants for their feedback. The
result of the case study is presented in this paper. The rest of this paper anized as follow: section
2 describes anizational process; section 3
Keywords defines a model of the process; section 4 presents
the qu