文档介绍:电信行业CRM现状分析
several group number, then with b ± a, =c,c is is methyl b two vertical box between of accurate size. Per-2~3 measurement, such as proceeds of c values are equal and equal to the design value, then the vertical installation accurate. For example a, b, and c valueswhile on horizontal vertical errors for measurement, General in iron angle code bit at measurement level points grid errors, specific method is from baseline to methyl vertical box center line distance for a,, to b vertical box distance for b, list can measured
several group number, then with b ± a, =c,c is is methyl b two vertical box between of accurate size. Per-2~3 measurement, such as proceeds of c values are equal and equal to the design value, then the vertical installation accurate. For example a, b, and c valueswhile on horizontal vertical errors for measurement, General in iron angle code bit at measurement level points grid errors, specific method is from baseline to methyl vertical box center line distance for a,, to b vertical box distance for b, list can measured
several group number, then with b ± a, =c,c is is methyl b two vertical box between of accurate size. Per-2~3 measurement, such as proceeds of c values are equal and equal to the design value, then the vertical installation accurate. For example a, b, and c valueswhile on horizontal vertical errors for measurement, General in iron angle code bit at measurement level points grid errors, specific method is from baseline to methyl vertical box center line distance for a,, to b vertical box distance for b, list can measured
电信行业CRM应用现状分析
2007-8-10     作者:杨昕        编辑:问天   点击进入论坛
在电信行业中,CRM的重要性毋庸置疑。随着运营商的经营模式开始转向以客户为中心,运营商们将更多的目光投向了CRM。然而,在这些关注的目光背后也存在一些隐忧,如不加以解决,可能会影响CRM的成败,进而打击这些运营商对CRM的投资热情,本文对此进行了较为深入的探讨。
据有关研究机构的预测,%,,其中中小企业市场增长显著。同时,我们也看到SAP等著名的ERP厂商也一直在推进其CRM的进展,相对其他厂商而言(特别是国内CRM厂商)更注重在行业方面的推广,如电信、保险、化工、银行等专业领域的发展。然而,从CRM市场的成长历史看,CRM行业这几年走过的路并不顺。从2000年以来,