文档介绍:: .
制作再设计流程图的目的
Re-Design Process Mapping Objectives
• 了解流程的基本情况和价值链各环节的相关方
Given a project charter and understanding of process basics and the value
chain stakeholders
• 介绍制作跨职能流程图,也称为“泳道图“
Introduce Cross functional/Deployment Mapping, also known as a “Swim Lane”
• 制作基准图 (跨职能流程图或泳道图)
Create Baseline Map (Cross-functional/Swim Lane Process Map)
Copyright 2000-2003 Sigma Breakthrough Technologies, Inc. Used with permission. Effective Date: 4/1/2004
Copyright 2004 Cummins, Inc. All Rights Reserved.
023-10 CrossFunctionalMap-1 : .
项目跟踪表
Copyright 2000-2003 Sigma Breakthrough Technologies, Inc. Used with permission. Effective Date: 4/1/2004
Copyright 2004 Cummins, Inc. All Rights Reserved.
023-10 CrossFunctionalMap-2 : .
过程再设计路线图 Process Redesign Roadmap
收集客户之声 解决办法的
分析要求 再设计过程
/商业之声