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退货申请.doc

上传人:慢慢老师 2021/12/24 文件大小:128 KB

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Request for Return Material Authorization (RMA) Number
退货申请
Your RMA will only be processed if it meets the following criteria:
您的退货申请(RMA)请务必遵照如下要求, 以便我们及时快速处理:
1. Parts being returned must match original sales order.
需退回的货物必须符合原始销售订单的信息。
2. Parts must be within warranty period. (Contact Customer Support Representative for warranty conditions)
所退货物必须在我公司定义的保修期内。(保修条件可联系客户服务代表)
3. Parts that fall within MEASUREMENT SPECIALTIES operating specifications or are deemed defective due to customer misapplication will be returned as is, and could be subject to a $250 evaluation fee.
如果退回的货物经过检测及分析后确认该退回的产品是符合MEASUREMENT SPECIALTIES的操作规范,或者确认该退货是由于客户不适当的应用而导致的失效, MEASE 有权将原物退回, 。
4. Parts must be returned in adequate condition in proper packaging and shipping material (must adhere to ESD safety precautions, if applicable). Failure to do so will result in product returned to sender.
需退回的货物必须有合适的包装保护,以避免货物在运输途中引起不必要的损坏 (若适用时,必须粘附ESD 安全警告)。 否则由此引起的失效, MEAS 有权将原物退回。
5. If you need immediate replacement, provide your CSR with a new PO. Please note, MEASUREMENT SPECIALTIES reserves the right to return product which is deemed customer damaged or no fault found from the RMA.
如果客户急需补货,请提供新的采购订单给客户服务人员跟进。 但需要注意, 对于已确认产品失效是因客户不适当应用(使用 )或者确认客户退回的产品符合MEAS SPECIAL的产品规格或者操作规范,MEAS 有权将原物退回。
6. Request for Failure Analysis (FAR) or Cor