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About This Book
Why is this topic important?
Organization development (OD) is about planned change. As change has turned into
the only constant, many managers and other people are pursuing change strategies
with vigor. OD is a major strategy for leading and managing change at the individ-
ual, group, intergroup, organizational, anizational, and large systems levels.
This book is about what it takes to be an effective change manager, change leader,
and OD consultant.
What can you achieve with this book?
Simply stated, this book provides everything you need to think through on how to func-
tion as petent OD professional.
How is this anized?
The book anized into five parts. Part 1 consists of Chapters 1 through 7 and is
entitled “Foundations.” It includes information on key terms and definitions, models,
origins of OD, and petencies. Part 2 consists of Chapters 8 through 13
and is entitled “Steps to Guide Planned Change.” This section covers marketing,
pre-launch, launch, implementation, evaluation, and separation. Part 3 consists of
Chapters 14 through 19 and is entitled “Levels anizational Change.” In it we dis-
cuss the issue anization culture and interventions across various levels: individ-
ual, team, large systems, and interlevel. Part 4, the final part of the book, addresses
some special issues in OD: global OD, values, appreciative inquiry, human systems
dynamics, technology, consultant issues, and looking to the future.
The book concludes with three appendices that offer a variety of supplementary
information, including a self-assessment tool for petencies. The CD-ROM that
panies this book provides reproducible slides, as well as copies of the appendices
and resource lists.
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About Pfeiffer
Pfeiffer serves the professional development and hands-on resource needs of
training an