文档介绍：: .
2016emind the tourists of the do's and don'ts in their following individual act
ivities.
7. What is the main content of a farewell speech?
(1). Review of the touring.
(2). Express the unwillingness of farewell.
(3). Thank the tourist for their coordination and solicit their comments and
suggestions.
(4). Apologize to tourists for their discontent and ask for their pardon.
(5). Express wishes and pray to meet again.
8. On the bus ride, what is the main content of local guides’ guiding service?
(1). Make an explanation of the activity arrangements.
(2). Make an introduction of the sceneries along the way.
(3). Interact with the members and live up the atmosphere.
(4). Make a brief introduction of the scenic spot in advance so as to stimulate tourists’
interests.
9. What does the service of local tour guide mainly include in the scenic spot?
(1). Emphasize the time and location to assemble, and remind the tourists of the do's
and don'ts.
(2). Buy tickets and get into the scenic spot.
(3). Conduct interpretation in the scenic spot and pay attention to the member number.
(4). Deal with emergencies.
(5). Local guides should accompany the tour group during the tour guiding.
10. After completing the tour guiding, the local guide should provide send-off service.
What does it mainly include?
(1). Introduce the regulations of the customs, border control and transportation
department.
(2). Give a Send-off Speech;
(3). Get to the airport, station or dock in advance;
(4). Deal with the traffic tickets affaires and lead the group to the security
inspection area or the check-in office;
(5). Deal with the problems left over.
11. What should national guide pay attention to during their company?
(1). The connection with pick-up agencies and local guides;
(2). The participation of the team affairs;
(3). The supervision of servi