文档介绍：o r g a n i z a t i o n a l b e h a v i o r
组织行为学
组织结构&设计
Organizational Behavior
MBA munication University of China
主要内容
正式组织与非正式组织 anization vs. anization
组织层次 Levels anization
anizational Structure
职能部门化结构 Functional Structure
部门化结构 Divisional Structure
矩阵制结构 Matrix Structure
控制范围 Span of Control
anizational Designs & Employee Behavior
Communication University of China
正式组织与非正式组织
正式组织 anization
指人们按照一定的规则,为完成某一共同的目标,正式组织起来的人群集合体。 work munications in an enterprise; the official channel through which information passes.
非正式组织 anization
人们彼此交往的联系中自发形成的关于个人与社会关系的网络,是隐性组织。 work, which cannot be represented on anization chart.
Communication University of China
Communication University of China
组织层次
小公司组织结构简单,规矩少,以经验做决策。结构更非正式化,下级可以很方便的跟上级沟通问题。
Small businesses have a anizational structure. Rules are few, and decisions are based largely upon experience. Relations are informal and the lower ranks can talk directly to the managing director about their problems.
Communication University of China
组织层次
大公司有更富庞大的管理结构,需要更紧密明确的分工。Large businesses are plex as management levels are more numerous, and therefore need to be more closely defined.
在大型组织里,各方面具体的规定可指导管理者更好的管理运行公司。In anizations, detailed rules governing all aspects are formulated to guide managers in the running of their departments.
Communication University of China
Communication University of China
CEO (Managing Director)
Senior Executives (Functional Heads)
Assistants to Senior Executives & Specialized sections
Supervisors
Workers
Top
Management
Middle
Management
Line
Management
Shareholders
Board of Directors
Establish objectives
Operate business in order to plish objectives
Coordinate activities to attain objectives
Assist Senior Executives and act as their deputies
Put management’s plans into effective action, allocating individual work and seeing that it is plished
组织结构
anizational Structure
指组织内关于职务及权力关系的一套形式化系统,它阐明各项工作如何分配,谁向谁负责及内部协调的机制。the division of labor and the patte