文档介绍:北京邮电大学工程硕士专业学位论文l迎SEARCHONIUSKM已▲NAGEMENTOFVIPCUSToMSINDAYoUZHUANGTELEPHONEBOARDABSTRACTForthepastfewyears,Alongwiththeinnovation,RestructuringandsplittingofChina’industry,%profitsofChina’efrom20%’attention,then,,alongwiththerestructuringofChina’industryandtheawardingofthe3Gmobile1icenses,,ounts,ounts’degreeofsatisfactionandcustomerloyalty,isthekeyofcustomers’acquisitionandretention,plishingthisyear’,ountsispaidmoreattentionthanriskmanagement,,thisarticlefocusesontheresearch’,definesyear2008’(DAYOUZHUANGtelephoneboardasshort)—depthstudyaboutprojects’riskmanagementofriskplanning,riskidentification,qualitativeandquantitativeanalysisofrisk,riskresponse,,authorusestheriskidentificationoftheriskmanagement,syntheticallyanalyzestheriskeventidentifiedbytheyear2008’,,binationofgrouping-response—tacticsandthewayofestablishingmachineryoftheriskofwarntocarryontheriskresponseandtheriskmonitoringandcontrol,toreducetheprojects’,binesthereformationandthecurrentsituationof3G,talkesovertheprospectofDAYOUZHUANGofficeend’ounts’’Smainmethod,keytechnology,andpracticalapplicationofDAYOUZHUANGtelephoneboard’Syear2008’ounts’operatingactivitiesprojects’indetail.