文档介绍：? 2005 McGraw-Hill Ryerson Ltd. Chapter6 Training Employees 1. Discuss how to link training programs to organizational needs. 2. Explain how to assess the need for training. 3. Explain how to assess employees ’ readiness for training. 4. Describe how to plan an effective training program. 5. Compare widely used training methods. 6. Summarize how to implement a essful training program. 7. Evaluate the ess of a training program. 8. Describe training methods for employee orientation and diversity management. What Do I Need to Know? 10 Collective Bargaining and Labour Relations Collective Bargaining and Labour Relations C H A P T E R ? 2005 McGraw-Hill Ryerson Ltd. Unionization Issues at Wal-Mart Wal-Mart recently dealt a decisive blow to unions when it announced the closure of the first Wal-Mart store to essfully certify in North America in almost a decade. Several applications for union certification at Wal-Mart stores in Canada are pending or under appeal. 2 of 19 ? 2005 McGraw-Hill Ryerson Ltd. Role of Unions & Labour Relations 3 of 19 ? Unions anizations formed for the purpose of representing their members ’ interests in dealing with employers ? Labour relations is the field that emphasizes skills managers and union leaders can use to minimize costly forms of conflict and seek win-win solutions to disagreements ? 2005 McGraw-Hill Ryerson Ltd. Types of Unions 7 of 21 7 of 16 4 of 19 National/International Unions National/International Unions ? Associations that seek to advance the shared interests of members . CLC, AFL-CIO Local Unions Local Unions ? Basic unit where most day- to-day interaction between labour and management occurs Craft Unions Craft Unions ? Members all have a particular skill or occupation . electricians Industrial Unions Industrial Unions ? Members are linked by their work in a particular industry ? 2005 McGraw-Hill Ryerson Ltd. . 4 of 21 Largest Unions in Canada 5 of 19 ?