文档介绍：Technovation 19 (1999) 219–231
Fostering synergies between information technology and
managerial anizational cognition: the role of knowledge
management
Elias G. Carayannis *
Management of Science, Technology and Innovation Program, Department of Management Science, School of Business and Public
Management, The e Washington University, Washington, DC 20052, USA
Received 6 June 1998; received in revised form 1 September 1998; accepted 8 September 1998
Abstract
In this paper, we try to understand the role of knowledge management in fostering a synergistic symbiosis between information
technology and managerial anizational cognition. Both information technology and knowledge management can be perceived
as strategic enablers of managerial anizational cognition. We synthesize classical cognition concepts and recent empirical
experience with knowledge management applications to develop anizational knowledge management model (aniza-
tional Cognition Spiral or OCS) and tool (anizational work or ) for understanding and supporting
managerial anizational cognition. 1999 Elsevier Science Ltd. All rights reserved.
Keywords: Collaborative learning; Co-opetition; Information technology productivity paradox; Knowledge management, managerial aniza-
tional cognition; Meta-learning; Next generation intelligent agents; Organizational knowledge works
1. Introduction a value-adding technological infrastructure, knowledge
management can be viewed as a sociotechnical system
of tacit and explicit business policies and practices.
We are drowning in information but starved of knowl- These are enabled by the strategic integration of infor-
edge. (John Naisbitt, Megatrends) mation technology tools, business processes, and intel-
lectual, human, and social capital (The Conference
Individuals anizations are faced with an ava- Board, 1996). The advent of -related information
lanche of data and information that may be critical in technology such as s, s, and